How to delete your data

Last updated 2026-10-13

If you messaged a coach

If you contacted a coach on WhatsApp, Instagram, Messenger, web chat or email and they use Margaux, your messages and contact details belong to that coach's workspace.

Stop messages: reply STOP on that channel (or use the email unsubscribe link). This takes effect immediately.
Delete your data: ask the coach — they can erase you from their workspace in one step — or email us at bajajr0701@gmail.com with the channel you used and the phone number, username or email you messaged from. We confirm your request and complete it within 30 days.

If you have a Margaux account

Delete a workspace: as its owner, go to Settings → Data & privacy → Delete workspace. This permanently deletes its conversations, contacts, files and stored channel credentials.
Close your login: email bajajr0701@gmail.com from your account's address and we will delete it within 30 days.
Export first: Settings → Data & privacy lets you download your workspace data before deleting it.

What we keep

Payment records are kept for financial record-keeping as the law requires, with the person's identity removed. Backups expire on their normal schedule.